This website is operated by:

VEDLIFE (OPC) PRIVATE LIMITED
Registered Office:
101, B.B. Ganguly Street,
Bowbazar, Kolkata,
West Bengal 700012, India

Fulfillment operations are managed from Vrindavan, Uttar Pradesh, India.

Contact:
info@mahabharata.pro

We may collect:
- name,
- phone number,
- WhatsApp number,
- email address,
- shipping address,
- order information,
- customer support messages.

We do not intentionally collect sensitive personal information.

Payments may be processed through third-party payment providers including Razorpay and UPI systems.

We do not store full payment card details or banking credentials on our servers.

We use collected information to:
- process orders,
- provide customer support,
- deliver products,
- share shipping updates,
- communicate operational information,
- respond to customer inquiries.

We do not sell personal information to third parties.

By placing an order or contacting us, you consent to receiving operational communication through:
- WhatsApp,
- email,
- or phone communication related to orders and support.

We do not send unsolicited marketing spam.

Shipping information may be shared with courier and logistics providers solely for order fulfillment purposes.

Tracking information may be shared through WhatsApp or email.

Mahabharata Universe services may interact with third-party platforms including:
- Apple App Store,
- Google Play,
- Amazon,
- social media platforms.

We are not responsible for the privacy practices or content of third-party services.

This website is built using Tilda Publishing.

We do not intentionally use analytics or advertising tracking systems such as:
- Google Analytics,
- Meta Pixel,
- Hotjar.

However, limited technical cookies required for website functionality may be used by the website platform or hosting infrastructure.

This website does not currently provide user account registration or persistent customer profiles.

This website and related content are intended for users aged 16 years or older.

We do not knowingly collect personal information from children under 16.

By using this website, you understand that information may be processed and stored in India.

We retain personal information only for as long as reasonably necessary for operational, legal, accounting, or security purposes.

Users may request deletion of personal information by contacting:

info@mahabharata.pro

We may retain certain information where required by law, accounting obligations, fraud prevention, or dispute resolution purposes.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure.

However, no online system can be guaranteed completely secure.

All artwork, visual assets, comics, stories, characters, branding, and media content displayed on this website remain the intellectual property of their respective owners unless otherwise stated.

No website content may be copied, archived into datasets, scraped, or used for AI training or machine learning purposes without prior written permission.

We may update this Privacy Policy periodically.

Continued use of the website after updates constitutes acceptance of the revised policy.

For privacy-related questions or requests:

info@mahabharata.pro